Shipping policy

Domestic Shipping (UK Only)

Sicatrix currently ships to addresses within the United Kingdom only.

📬 Standard Shipping

  • Carrier: Royal Mail / Evri (depending on size and weight)

  • Processing Time: Orders are processed within 1–2 business days

  • Delivery Time: Estimated 2–4 business days from dispatch

  • Flat Rate Shipping: £3.99 for orders under £50

  • Free Shipping: Available on all orders £50 and above

You’ll receive a confirmation email once your order has been dispatched, including a tracking link if available.

❗Missed Deliveries / Incorrect Address

Please ensure your delivery address is entered correctly at checkout. Sicatrix is not responsible for delays or losses due to incorrect or incomplete addresses. If a parcel is returned to us, reshipping charges may apply.

📦 Delivery Issues or Questions?

If you haven’t received your order within the expected timeframe, please contact us at:
📧 support@sicatrix.co.uk
We’ll be happy to help resolve the issue.

💬 Notes

  • We do not currently offer international shipping.

  • Delivery timelines may be impacted during peak periods or promotional events.